Typical job
A property owner spots a bald-faced hornet
The crew checks the reported nest location and assesses the site before selecting an approach. A technician explains the findings and treatment plan, taking the branch location and access conditions into account rather than treating without first confirming the situation. The property owner learns what the crew found and what treatment is planned. Avoid disturbing the nest or approaching it to handle the problem yourself; follow the technician’s site-specific directions after the visit.
Typical job
A homeowner notices mouse activity and wants
A technician inspects the reported areas and checks likely entry points, including utility openings. The crew explains the findings, selects treatment after confirming the pest, and documents treatment locations and follow-up recommendations for the homeowner. The homeowner gets a documented plan and practical follow-up guidance. Share any new or recurring activity with the technician before using additional DIY pesticides, so the next recommendation can account for what has already been done.