Typical job
A homeowner notices a bald-faced hornet nest
The crew assesses the reported nest location and explains what the service would involve before treatment. They can consider access to the branch and nearby activity when discussing a practical plan for the property. The homeowner understands the proposed response and can keep people clear of the area while awaiting guidance. Avoid disturbing the nest or attempting removal without advice from a pest professional.
Typical job
A resident reports mouse activity and asks
A technician inspects areas relevant to the report, confirms what pest activity is present, and explains treatment options. Findings and treatment locations are documented, with follow-up recommendations shared in plain language. The resident gets a defined plan and guidance on what activity to report if it continues. Share recurring signs with the technician before applying additional DIY pesticides, which can affect treatment choices.