Typical job
A property owner reports bed bug activity
A technician inspects the affected areas, confirms the pest, and discusses what a heat treatment would involve. The crew explains findings and treatment considerations so the owner can understand the work being assessed. The owner gets a clearer picture of the treatment scope and next steps. Avoid moving monitoring devices or applying additional DIY pesticides before discussing recurring activity with a technician.
Typical job
A resident asks for help after noticing
The crew inspects for activity and possible access points, including utility openings. The technician explains findings and discusses a practical treatment plan suited to the property rather than selecting treatment without confirming the pest. The resident learns which areas need attention and receives follow-up recommendations. Keep access to baseboards and utility penetrations clear so the technician can inspect those locations.
Typical job
A property owner reports a bald-faced hornet
A technician considers the reported nest location and assesses the situation before explaining an appropriate response. The crew communicates the treatment approach and any relevant precautions in plain language. The owner understands what the response involves and how to proceed safely. Keep people away from the nest area and share its location with the technician rather than attempting removal.