Typical job
Property owners report bed bugs and ask
A technician inspects the apartment building and assesses what the bed bug concern requires. The crew explains the observed findings and discusses whether heat treatment fits the scope, rather than assuming treatment details before seeing the property. The owner gets a clearer picture of the work to consider and can ask about access needs. Sharing which units or areas are affected helps the inspection focus on the reported concern.
Typical job
Residents find a bald-faced hornet nest on
The crew reviews the nest location and the customer’s report, including its position on a branch. A technician explains what the inspection finds and discusses the appropriate treatment scope for the site before work is carried out. The customer receives clear information about the nest and the work being considered. Keep people away from the area and tell the technician about the nest’s location when arranging service.
Typical job
Homeowners report mouse activity and want help
A technician inspects relevant areas to confirm the pest and understand the reported activity. The crew explains findings and the treatment plan, then documents treatment locations and recommendations so the homeowner knows what was addressed. The homeowner gets practical next steps based on the inspection instead of applying additional DIY pesticides without guidance. Report recurring activity to the technician, who can advise on follow-up.